Dear Svetlana,
hank you very much for placing your order and your review!
We are sorry to read that your jewellery broke. This is obviously not the intention and not the service we want to provide.
On the jewellery purchased through the TI SENTO webshop you have 2 years warranty.
Could you please send an e-mail to wecare@tisento-milano.com stating your order number and a picture of the broken jewellery?
Then we will be happy to look for a suitable solution.
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO
Thuiswinkel Waarborg
![[product_link_hover]](http://www.tisento-milano.nl/cdn/shop/products/2984BL_7_3e630a93-b14e-4b6f-8762-6a147a2f2713_{width}x.jpg?v=1647870777)
![[product_link_hover]](http://www.tisento-milano.nl/cdn/shop/products/2984TQ_7_c67461bd-a9f3-45f4-b018-757a820d569c_{width}x.jpg?v=1647870798)
![[product_link_hover]](http://www.tisento-milano.nl/cdn/shop/products/2985MA_7_32f7071f-764c-4679-a52f-46ef41d58dae_{width}x.jpg?v=1647870823)
![[product_link_hover]](http://www.tisento-milano.nl/cdn/shop/products/2986BY_7_a644991a-20cb-474c-bd07-468eeceae08c_{width}x.jpg?v=1647870848)
![[product_link_hover]](http://www.tisento-milano.nl/cdn/shop/products/2987DB_7_a638154a-bbc2-42e9-bd2b-1627ec0a074a_{width}x.jpg?v=1647870919)