Hi Ana,
Thank you for placing your order and your review.
We are sorry to read that you are not satisfied with the quality of the beads of the bracelet. On all jewellery we have a return period of 30 days, with the enclosed pack/return slip you can return the jewellery free of charge from the Netherlands. For more information regarding the return policy, please visit: https://www.tisento-milano.com/pages/return-policy
If you have any questions about this, please send an e-mail to wecare@tisento-milano.com.
Have a nice day!
Kind regards,
Team TI SENTO