Dear Lada,
Thank you very much for placing your order and your review!
How incredibly inconvenient to read that you have not yet received your order. We sincerely apologise for this.
Your order has been shipped to the destination country, but unfortunately it is waiting for custom control. We have no influence on how long this process takes. Our sincere apologies.
If you have any further questions, we advise you to contact wecare@tisento-milano.com, our customer service team will be happy to help you!
Thank you in advance for your patience and have a nice day!
Kind regards,
Team TI SENTO