Dear Eva,
Thank you for taking the time to leave a review for our TI SENTO Ring 12311MW. We are glad to hear that you like the ring, but we are sorry to hear that you had a negative experience with our customer care service.
We apologize for the mix-up with the color of your ring, and we understand how frustrating that must have been. We would like to know more about your experience so that we can improve our service in the future. Please feel free to share your feedback with us at wecare@tisento-milano.com.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.
Best regards,
TI SENTO