Dear Tatjana,
Thank you very much for placing your order and your review.
We are very sorry to read that you are not satisfied with the service provided. Our sincere apologies for this!
Could you please send an e-mail to wecare@tisento-milano.com? We will gladly get in touch with you to solve the problem
Thank you in advance and have a nice day!
With kind regards
Team TI SENTO